MORryde Customer Service and Aftermarket Sales

June 22, 2018

I wanted to take this opportunity to write a letter of appreciation for Jennifer Gregory. She and I have been communicating via email for the past couple of weeks.
I contacted MORryde to ask questions about your StepAbove RV Steps. My wife and I have been seeing them on RV’s in some of the parks that we have been vacationing in lately and love them.
Our RV is a 2011 Carriage Cameo fifth wheel and my concern was that one of the measurements, the threshold measurement wasn’t exactly as it should be. Checking with local RV parts dealers in our area, none carried the steps in stock and I could only get them if I ordered them. Of course, they didn’t want to order if there was a chance the steps wouldn’t fit properly and I would want to return them.
Jennifer also mentioned that some of the dealers may have a test plate that I could use, but in checking, none did.
At that point Jennifer asked for my mailing address and had a test plate sent to me.
After receiving it I did find that your steps will work in our fifth wheel and will be ordering them.
I can’t tell you how much I appreciate all that Jennifer has done for me, she went way beyond what I ever expected.
MORryde customer service and Aftermarket Sales is by far the very best I have ever dealt with and I will always recommend MORryde products to friends and those we meet during our RV travels.
Please relay to Jennifer how much I appreciate all she has done and I promise to update her with pictures once our steps arrive and are installed.

—John M. Nolte

P.S. My brother and his wife will be coming next month for a visit in their RV and he can’t wait to try the test plate to see if they will work in their RV.
I know as soon as our steps are installed, I’ll be getting questions by other RV folks, and I plan to take the test plate with us so they can test their rigs. Hope to increase sales for you every chance I get.

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